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EU Omnibus Directive on Consumer Protection

By Sus-Tay 1/31/2025
Consumer Protection EU Law Digital Markets

EU Omnibus Directive on Consumer Protection

Directive (EU) 2019/2161, known as the Omnibus Directive, modernizes EU consumer protection rules for the digital age. It introduces stricter penalties, enhances transparency for online marketplaces, and extends consumer rights to digital services.

Key Changes

  • Increased fines for widespread infringements
  • Transparency requirements for online marketplaces
  • Extension of consumer rights to digital services
  • New rules on personalized pricing and consumer reviews
  • Harmonization of remedies for unfair commercial practices

Impact on Businesses

Businesses operating in the EU, especially online platforms, will need to review and update their practices to comply with the new transparency and consumer rights requirements. Failure to comply could result in significant fines based on annual turnover.
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Research Journey

1

Initial Discovery

Directive (EU) 2019/2161

European Parliament and Council 11/27/2019

Official text of Directive (EU) 2019/2161 on better enforcement and modernisation of Union consumer protection rules

2

Deep Dive

The EU Omnibus Directive – Consumer Laws

Addleshaw Goddard 1/1/1970

Overview of key changes introduced by the Omnibus Directive

New deal for online deals - EU consumer protection adapted to the digital era

Stibbe 1/1/1970

Analysis of the Omnibus Directive's impact on online consumer transactions